Frequently Asked Questions

For most locations, no, however, note that flowers/greenery are sold in bunches, rather than individual stems (most bunches have 10 flowers per bundle).

Ontario orders require a minimum order of $400 before tax.

All the flowers on our website (with a few exceptions such as sunflowers and tweedia) are available year around. We source locally when possible (and in season) and import (generally from South America) when outside the Canadian growing season.

Unfortunently not, our business model is to sell bulk flowers so we don’t have small quantities on hand. If you want to do a trial run before, you’d need to place an additional order in advance.

If you need help calculating the amount of flowers and greenery needed to create your floral arrangements, here is a handy guide for making a recipe:

• Bridal bouquet: 20 stems flowers + 1/3 bunch greenery
• Bridesmaid bouquet: 15 stems flower + 1/4  bunch greenery
• Boutonniere:  1 stem flowers + greenery scraps
• Corsage: 3 stems flowers + greenery scraps
• Large Centerpiece: 20 stems flowers + 2 bunches greenery
• Small centerpiece: 10 stems flowers + 1 bunch greenery
• Large arch: 40 stems flowers + 6 bunches greenery
• Small arch: 15 stems flowers + 3 bunches greenery
• Bud vases: 1-3 stems flowers plus optional 1 stem greenery. 

If you have any questions or would like to chat with one of our florists, feel free to reach out by email to hello@youfloral.ca or book a design consult with us! 

Shoot us an email and we’ll give you a code to avoid duplicative shipping charges, and then you can just go ahead and do another order. Make sure you leave a message in the notes that this is an add on, and note your original order number please!

If your wedding/event is on a Saturday, we recommend getting the order on a Wednesday, to give the flowers time to open, and to give a buffer in the unlikely case there are any delays in shipment.

Below is a suggested timeline, but like all suggestions, they can be adjusted!

Day 1: Prep and hydrate all your flowers
This usually takes 1-2 hours

Day 2: Make your arrangements!
Most couples take between 2-5 hours arranging, but it totally depends on how many helper you have, how many flowers you order, and how many glasses of wine you have!

Day 3: Make boutineers/flower crowns
Because these arrangements will be out of water, you want to make them as close to your date as you can.

We sure do! You can book a 1:1 chat with one of our florists for a design consult and we’ll answer any questions you have and help you figure out quantities of flowers you need for your recipe. We have a great You Tube channel as well, which has a wealth of knowledge and we have a video that covers essential information you need to know before embarking on your DIY Journey. If you just have a question or two, feel free to drop us an email!

The answer to that depends on two factors…

1) What you’re making (if you’re doing 50 centerpieces, it’s roughly double the cost of making 25)

2) What flowers you choose to use (e.g. carnations are WAY cheaper than using roses)

With those caveats in place… generally our couples spend between $600 – $1,000 on flowers for their whole wedding. 

• It’s important that you contact us within 12 hours of your delivery if there are any issues with the order so we can rectify the situation – either by replacing the product in time for your event or issuing a refund.
• Not every flower will be perfect, you should expect a small amount of spoilage or a broken stem, that is within the normal realm. Of course, we stand behind our product and will issue a refund or send a replacement in the unlikely event the flowers are unusable.
• We endeavour to have our website photos as accurate as possible, but you should expect slight color variations, which happen due to the growing conditions, time of year, filters on photos etc. We do not issue refunds due to slight color fluctuation from the website photos, however, if the color varies significantly, please get in contact with us right away so we can discuss options.
• If there is a courier delay, we are not able to control that and cannot cancel your order once its on the road. Make sure that you have your flowers scheduled to arrive 2-3 days before your wedding so that you aren’t in a pickle if Loomis/Maximum has a hitch!

• First off, let us assure you, we’ve done this a lot and we’ve got this shipping thing down pat! With warehouses across Canada, our flowers spend very little time in transit, so they generally arrive in peak condition. If you unpack your flowers and think they look a little under the weather, follow the regular flower care stems (cut the ends using pruners not scissors, and put in a clean bucket of water). Make sure to read our flower care section to learn about how to prep your blooms (for example, roses have guard petals that are ugly and are meant to be removed). Sometimes flowers can be a little dehydrated and all they need is a bit of time to drink water and they will perk up. 
• If you’re feeling concerned, by all means take a photo and send us an email (hello@youfloral.ca) and we’ll assess what’s going on. Note that for any claims to be accepted, you must contact us within 12 hours of your delivery (more details here). 

Flowers are perishable, so occasionally, a flower comes to us from the farm and they aren’t up to snuff… or perhaps there is a bizarre weather event that impacts the flower crop. In that case, if the flower you desire is not available, we will email (or call) you and let you know what substitutions are available to you so please ensure you have your phone handy the day before delivery.